Hi, I missed response notification in my topics, can you re-activate them? Also - is this possible to add “re-open request” button to closed topics?
Hello @tfstudiopl,
Thanks for writing to us.
We have reviewed your previous thread and responded there. Kindly check it when you have a moment.
Thanks
@prakash_s I can’t reply to you in those closed topics although I can see your secure answer. If you make those topics active it will be more comfortable to keep our conversation organised.
But regarding your secure note - I get massage, that user logged in succesfully with provided credentials. I know that this might be problem on my side (with hosting, we are going to change it soon), sometimes refreshing page (after error you’ve posted) helps - you are logged, but you might not see that.
Hey @tfstudiopl,
Thank you for reaching out. A 500 error when logging in is a server-side issue. Based on your forum post mentioning intermittent login problems, here are quick steps to resolve it.
Step 1: Check Error Logs
- Access your hosting control panel (cPanel) or use FTP to check the
error_logfile in your site’s root directory. This will pinpoint the exact cause.
Step 2: Quick Fixes via FTP
-
Disable all plugins: Rename
/wp-content/plugins/toplugins_old. If login works, a plugin is the culprit—rename it back and test plugins one by one. -
Regenerate .htaccess: Rename
.htaccesstohtaccess_old(WordPress will create a new one). -
Increase memory: Add this to
wp-config.php:
define('WP_MEMORY_LIMIT', '256M');
Step 3: If the issue persists
Contact your hosting provider—they have direct access to server logs and can resolve PHP configuration or resource issues.
Thanks.
@ruenel Thank you so much for detailed information and help. It guided me to the right direction and hopefully I solved some other problems as well.
Login details in secure note are still valid, so you can try again, it should work.
Hello @tfstudiopl,
It appears that the PHP memory limit has not been increased yet. I recommend increasing the PHP memory limit, as I’m encountering 500 Internal Server Errors when trying to access the layouts. Please refer to our documentation on increasing the PHP memory limit, or contact your hosting provider for assistance, as this setting is controlled by the server.
Additionally, could you please share the exact Layout URL and the Page URL where you’re experiencing the issue? There are multiple layouts on your site, so having the specific URLs will help us investigate more efficiently.
Thanks
PHP memory is set to 512M, I will increase it if this is possible.
I’ve changed woocommerce archive name to current date: “2026-08-06-woocommerce-live-page-for-inspection”. This is live page, so if you want to make any tests please copy this layout and change the name as you prefer, but starting with current date yyyy-mm-dd
Hello @tfstudiopl,
The issue you’re encountering is due to the Looper Provider being enabled within your archive layout. Please refer to the secure note for a screenshot.
For custom archive layouts, remember that the Looper Provider should always be disabled. You only need the Looper Consumer, which will automatically consume the items returned by the main WordPress loop.
Regards.
@ruenel Thank you for your help.
I did step by step what was in youtube tutorial, also I used cornerstone demo/sample layout to double check if what I did was proper.
Right now I am not 100% sure, but what you wrote is related to my workaround - this layout uses query string instead of solution described in youtube tutorial. That is working, default solution was not working.
To make everything clearer for you I will create page where “default” settings will not work, when I publish it I will let you know here.
Hello @tfstudiopl,
Please go ahead and create a page and test it on your end. Let us know the exact page URL so that we can have a closer look at it.
Thanks