RAW & Text Elements Uneditable when used with Embed Code

[Jen6566]

Hi there! I’m following up on a similar post I made a few weeks ago. I’m having the same problem with a different site that I have under development. And that problem is that if I place embed code into either a Text element or RAW element, it will display just fine.

But after the page is saved, if I need to go back in and adjust that embed code (like changing the height, for example, so that there are no scroll bars on my form), I can’t get back into the code to edit it. You can see the embedded content in PRO’s preview, but when I click on it, the Element’s editing window won’t open.

I’ve disabled all my plugins and video recorded the problem here: https://www.screencast.com/t/JOMwicAkM

You can also see my similar post having essentially the same problem on a different website: https://theme.co/apex/forum/t/column-disappearing/41760/2

So it’s definitely not a plugin issue. I don’t do custom CSS or Java coding, so that can’t be it either. What else do we have to rule out before we can call this a “bug” and get someone assigned to fix it?

In the meantime, do you have a workaround that’s more efficient than erasing a column’s contents? These examples are not complex, but more often than not, I have several elements within a column. So I either have to lose them when I erase, or I have to drag them into a different column, erase where my embed code is, then drag them back to that column where they were. PITA, to say the least. Ok, thanks as always for all your hard work and great service!

PS - I’ll PM you next with login credentials ot my staging site.

[ruenel]

Hello @Jen6566,

Thanks for writing in!

I have logged in and looked for the page where you have inserted the embed code. I ended up editing your Contact page where you have inserted an iframe:

<iframe style="border: 0;" src="http://info.clearedge3d.com/l/311571/2017-06-28/mlt2" width="100%" height="500" frameborder="0"></iframe>

Any embed code with a <script> tag or an <iframe> tag will be difficult to select or edit in the preview because the contents of the embed code will be rendered in the preview. The best thing you can do to edit the container element of the embed code is to utilize the skeleton mode to edit the page for faster response and easy access of the elements on the preview area.

With skeleton mode, you can see all the element structure of the pages and can easily change or see any section, rows, columns or element that is invisible or unclickable in the live preview of the page.

Hope this helps.