Question to validate code

Hi, I had this message when I tryed to update my theme : "Your code is valid but looks like it has already been used on another site. " But it’s not the case! I used these code only once (on this site).
I already tried to change the assigned url, in my account dashboard. (http at first but now https)
Can you help me? Thanks!

Hi Melanie,

Thanks for reaching out.

We’re sorry that you’re having an issue validating your website. To better help you with you issue, we need to check your WordPress admin. To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

I’ve already send a secure note with all information…

Hi Melanie,

I don’t see any username and password for your WordPress admin in the secure note. Please update it so that we can help you to solve your issue.

Hope that helps.

Thank you.

Sorry! Here they are :wink:

Hi Melanie,

Do you have a custom slug URL for accessing your WP dashboard? because accessing via yourwebsite.com/wp-admin or yourwebsite.com/wp-login.php isn’t working. Please let us know.

Thank you.

See secure note