Hi! I submitted a request about this earlier and you told me to contact the host provider. It also wasn’t´t private so I just edited/almost removed it because I wasn’t´t sure how to make it private. Didn’t´t know how to delete it either. I changed the password etc though.
I still have the same problem. I can´t validate the product license and I get this message:
Could not establish connection. For assistance, please start by reviewing our article on troubleshooting connection issues.
But I contacted the host provider like you suggested and this is what they said:
Have tested a little according to the troubleshooting tips (the link you referred to):
- “force-check” also gives an error message.
- Can not find any errors in SSL.
- By using & x-verbose = 1 on the following URLs, a 404 error is given:
They give the same 404 message (also gets same when trying to validate)
404 means that you get in touch with the server you try to contact, but the content / website / resource you requested does not exist.
It’s no problem to contact themeco’s server, from our server. Curl is enabled and it is also allow_url_fopen. You can check the PHP setup here: http://metteulz.com/phpinfo.php
So it’s hard to see what’s from our side that leads to the problems. Could you ask the theme authors of the topic to check http://metteulz.com/phpinfo.php that everything is ok there, and perhaps further advice on what you can try?