Product validation error with firewall

Support
#1

Hi, I have a new client that has a firewall which is blocking the product validation. What are the IPs that that I need to have them unblock? Thank you.

#2

Hi There,

Thanks for writing in!

please allow connection to theme.co and comminuty.theme.co .

Hope this helps!

Thanks

#3

Hi!
So my client moved the site to a non-firewall section on their server and it still doesn’t validate. I even purchased a new code and it still doesn’t validate. Any suggestions or help would be appreciated.

#4

Never mind. I got it fixed by deleting both the theme and Cornerstone plugins and reinstalled. The plugin and theme have to be the same version to validate.

See the discussion from License validataion

#5

Thanks for the information!

We are glad that you got it fixed.

#6

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