Problems with X Update from version 8.3.3 to higher version

Hello, we are having big problems with the update of our X theme. We are currently running version 8.3.3

After the update we have many changes in our CSS. Prices in our Woocommerce are now displayed in green, for example. Various elements no longer work (e.g. the counter no longer counts up and remains at 0, etc.).

We have no idea what the reason for this could be and would appreciate any support.

Kind Regards, Dominic

Hello Dominic,

Thanks for writing in!

To make sure that there are no issues with the updates on your site, we would highly recommend that you create a staging site. This is very useful because you can test drive any X/Pro theme updates in the staging area, do the customizations and troubleshooting without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed with the update on the live site. To know how to create a staging area, please check out these articles:

After the updates, if you have issues, you might want to check this out:

if the above does not help, please provide us with your WP access so that we can investigate. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

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