Problems with page —I cannot add or change it

Support
#1

Hi there,
I have a problem with a page to change or add new elements… cannot save them!
I tried to save the page as a template and load in a new one, but cannot save the template…

Please help!
:wink:
Tks in advance

#2

Hello @joserodrigz,

Thanks for writing to us.

It might be the issue of version compatibility or plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work for you, it would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

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