Problem with email sign up form


I recently updated my theme and plug ins and it looks like the email form on the home page is no longer open. On the back end it looks like mail chimp api looks to be connected in one of my plug ins. Could you please help me figure out what’s going on? Thank you.

Our home page is

You can see the issue on our staging site.

Hello Rick,

Thanks for writing in!

I am seeing this error message: Whoops, you're not connected to Mailchimp. You need to enter a valid Mailchimp API key.

Kindly double check API ket and make sure that every thing is up to date. Could you please update to the latest versions? Our latest versions are:

  • X theme 7.2.3
  • Cornerstone 4.2.3
  • Email Forms 2.0.5
  • WP core 5.3.2 or the latest
  • PHP version 7.2 or higher

This latest release contains fixes for several issues so be sure to check out the changelog:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

Hi, thanks so much. Where do I check the API?

It looks like everything is updated.

Hi Rick,

To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

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