Pro won't validate license

[surferjohn]

Every time a license key is entered, it says success and then reloads to the You’re almost finished! screen to add the key. I can delete from the themeco licenses and try again with the same result over and over. I’ve tried changing my permalinks like another forum suggested with no luck.

Any suggestions?

[marc_a]

Hey @surferjohn,

Thanks for reaching out!

You can check this documentation to troubleshoot your issue about product validation.

• https://theme.co/docs/problems-with-product-validation

If it doesn’t help, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[surferjohn]

I’ve provided the login information in a secure note, as other suggestions didn’t work.

Thank you,

[prakash_s]

Hello @surferjohn,

Thanks for sharing the login details I went ahead and purge all the cache from the WP Fastest Cache plugin then validated it. Please have a look at the given screenshot below in the secure note and check your website.

Thanks