Pro + plugin translation + migration

Hi there,

I’m in a bit of a pickle.
I tried migrating a site to a live URL, and all of my translations disappeared. I made a small video to explain the issue:

Do you have any ideas what could cause this?

Thank you!

Hello @Pbalazs89,

Thanks for writing in! Could you please provide us your WP access so that we can investigate the issue further? You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
- Confirmation that allows us to Migrate your site in our local server for testing purposes

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

Added the login!

Hi @Pbalazs89,

The credentials you provided are not working. Please double check and update them with the correct ones.

Thank you.

Updated the password! Tried it too!

Hi @Pbalazs89,

I have checked your website and found that you are using the Loco Translate a 3rd Party plugin. I would suggest you contact the plugin author on this.

Please remember that we don’t offer any support to the 3rd Party plugin.

Thanks

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