Pro is not loading video

Hi,
I am running 5.0.8 on my staging site.
I am running Integrity, and I have my homepage set to Blank - No Container|Header, Footer
I have set my CSS to disable the box shadow for content
In Section, I have enabled background advanced
It doesn’t matter if I use lower or upper, Pro will not load or recognise my uploaded video. I also tried with the CSS removed, no luck
If I link to it, it shows the video in the header area, as a thin strip up against the title bar

When I load the video via Wordpress/Gutenberg, it works fine

Help?

Hello @spinner,

Thanks for writing to us.

It might be the issue of cache or plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If none of those work, please send your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

Hello @spinner,

By withdrawing the post, I believe you already have resolved the issue. If the issue still existed, you can let us know.

Thanks.

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