Pro Builder Not Revealing Rows or Columns

Hi there,

I am working on a staging environment for a client on and when I’m working in the builder and even the header/footer builders, I do not have the ability to customize fonts or elements as I do in my other sites with xPro.

Please see screenshot for reference:

Hello Alison,

Thanks for writing in!

Please make sure that advanced mode is active under Pro > Settings > Permission > User Preference > Advanced Mode.

Regarding customizing fonts, I suggest you to use Font Manager. For more information please take a look at following resource:

Let us know how it goes.

Hi Prasant,

Thanks for your response.
I just turned it on but no luck.
I will try clearing my cache too.

Hello Alison,

Thanks for updating the thread.

In that regards please share website login details in secure note for us to take closer look at the setup.


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