Preview was unresponsive

[ArcaneE]

Hi!

I have tried every single solution offered on this thread and I still get the preview unresponsive 50% of the time and it’s very frustrating. I was wondering if you could take a look at it please?

• I have updated my site

• I have disabled all my plugins one by one and checked those too

https://orbitgarant.com

Thank you!

Nathalie

[ArcaneE]

UPDATE

It looks like Rev Slider is the culprit. I have changed the global settings, emptied the cache and still I have an error.
Please help!
Nathalie

[ruenel]

Hello Nathalie,

Thanks for writing in! The issue could be related to cache from your optimizing plugin or from the CDN. Please check out the most common issues and how you can resolve theme here:

• https://theme.co/docs/common-issues#disabling-cache
• https://theme.co/docs/common-issues#disabling-cdn

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support

Regards.

[christian]

Hey @ArcaneE,

For Slider Revolution conflicts, another setting that could help is the Put JS to Body option of Slider Revolution. It’s under the Advanced settings.

Now Cornerstone works after enabling that option.

Hope that helps.