Preferences window not working

Hi
I have an up to date Pro installation . I have cleared both the browser cache and cornerstone cache and i am running HTML rather than shortcodes.

I can open the preferences window in Cornerstone but i can’t change any options. Is this a know issue?

I have also tested in both Chrome and Edge browsers and the behaviour is the same

Hello @The_Capture_Factory,

Thanks for writing to us.

To help you with your concerns, we need to check your settings. I would request please share the admin login details. Meanwhile, I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks