Plugin that creates JS script not working on Pro pages

[501creative]

We are using a plugin called GFChart that can read fields from a Gravity Form and chart the data. The plugin works on pages built in the native Wordpress classic or Gutenberg editor, but not Pro pages.

The short code appears to create a and then add the to populate the span along with it. Can Pro handle this sort of “on the fly” script creation?

<span id="gfchart-Calc_chart_11830" class="gfchart-Calc_chart"></span>
<script type="text/javascript">jQuery(document).on('gfchart_object_declared', function(){gfchart_js.charts.push({"chart_type":"Calc","id":"11830","data":["9,461"],"options":{"responsive":false},"location":"","debug":""});});</script>
<span id="gfchart-Progressbar_chart_11831" class="gfchart-Progressbar_chart"></span>
<script type="text/javascript">jQuery(document).on('gfchart_object_declared', function(){gfchart_js.charts.push({"chart_type":"Progressbar","id":"11831","data":{"total":"9460.5","goal":"300000","percent":3},"options":{"format":"currency","formatted_goal":"$ 300,000.00","responsive":false},"location":"","debug":""});});</script>

[ruenel]

Hello @501creative,

Thanks for writing in! To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
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Best Regards.

[501creative]

Account details added to the secure note

[tristup]

Hi @501creative,

Unfortunately, the given credentials are not working. Can you please check and send it once again.

Thanks

[501creative]

Updated the password in the secure not and verified. Sorry about that.

[tristup]

Hi @501creative,

I have visited your website and found the issue on the page you mentioned. I would suggest you update all the plugins and troubleshoot the following common issues.

1.Plugin Conflict
2.CSS/JS Customization
3.Disabling Cache
4.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks