Plugin Shortcode does not work in Cornerstone

[pettar2462]

Hi there,

I’ve downloaded a few plugins for my site, a testimonial slider plugin as well as Ninja forms. Every time I go and add the shortcode for either of the plugins, nothing shows up. I’m using Cornerstone, and I paste the plugin shortcode into a text element and get nothing. It pretends to load and then nothing displays, even after saving it and viewing it live.

Any reason why? Is there a work around? Do I need to not create the page in Cornerstone for the plugins shortcode to work?

Thanks,
Tara

[ruenel]

Hello Tara,

Thanks for writing in!

The shortcodes as long as the plugin is installed and active should work when added to a text element or content area element. It may not display any output in the editor preview, it will surly display the shortcode output in the live view of the page. If this is not happening in your page, you may have added incorrectly or something is going on. To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support

Regards.