Please help - site spacing all gone wrong after cornerstone update

Support
#1

the site has gone to the left alignment :confused: is meant to be center alignment - what has happened? i tried restoring previous version but it still didnt work

all i did was update the cornerstone plugin - could this have done it , i notice now there is a ruler at the bottom of the page that wasnt there before.

i just deactivated cornerstone to test if it iwas that, and appears it is the cornerstone update that has caused this - i tired clearing the cache but still like this , please help as panicking now

have attached image of how looked before and now how looks and with cornerstone deactivated

is really urgent as people looking at site because of upcoming event :confused:

Screen Shot 2021-10-15 at 14.31.49
Screen Shot 2021-10-15 at 14.31.49984×690 322 KB

Screen Shot 2021-10-15 at 14.35.45
Screen Shot 2021-10-15 at 14.35.451274×761 230 KB

Screen Shot 2021-10-15 at 16.01.27
Screen Shot 2021-10-15 at 16.01.271257×665 167 KB

#2

Hello @jennieokee,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

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