Starting today, some of my website’s images are not showing up. I logged in to check it out and saw there were new Theme + Cornerstone updates. I updated and it didn’t help. Then I went to edit a page to see if I could maybe delete an image then select it from my library again then save, but that didn’t work. Then I noticed the Editor Preview is not showing up. It shows the navbar and footer, but nothing inbetween, even though all the sections show up on the left. What just happened?
Thanks for reaching out.
Please make sure that you have both updated the X theme and cornerstone plugin to the latest version. Also, there could be a plugin or custom code that affects your website.
I recommend the following troubleshooting procedures before we investigate the settings.
- TESTING FOR THEME RELATED ISSUE
- TESTING FOR PLUGIN CONFLICT
- THEME UPDATE
- CHILD THEME
- CSS/JS CUSTOMIZATION
- VERSION COMPATIBILITY
Only if none of that helps, please give us the following information in a Secure Note.
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts.
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