Hello!
I got a problem on the confirmation page after checkout ( /order- received/ ), the payment logos on the bottom disappear and only shows the code <img … />. What can i do?
Thank you very much for your help!
Hello!
I got a problem on the confirmation page after checkout ( /order- received/ ), the payment logos on the bottom disappear and only shows the code <img … />. What can i do?
Thank you very much for your help!
Hello Federico,
Thanks for writing in! Did you add a custom HTML or PHP code in your child theme? A broken code may result in an issue that may have caused the error in your site. To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
Thank you! I have just posted the secure note
Hi Federico,
I log in to your WordPress account but it has two-factor authentication. Please disable it in the meantime so that we could check your website.
Thank you.
Sorry, it is disabled now
Hello Federico,
I have investigated your site and the issue comes from the WCFM - WooCommerce Multivendor Marketplace that you have installed. Since this is a 3rd-party plugin, please contact the creators of the plugin. They should be able to assist you with the issue because they are more familiar with the plugin.
Thank you for your understanding.
No problem! Thank you very much!
You’re most welcome!
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