Parent Navigation Not Working Even Though It is Set to Indicator

I have a collapsed navigation on this site which has parent links that are not clickable even though I set the Sub Menu Trigger to Anchor.

Screen Shot 2021-03-18 at 9.25.57 AM

I’ve tried flushing out the site cache and the theme’s style cache, but nothing is changing. Can you have a look at this for me? I’m attaching a secure note.

Hello @santosfel5,

Thanks for writing to us.

I checked your given page URL, it seems that there is some JS console error.

It might be the issue of any plugin conflict or version compatibility issue.
I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide your credentials for the stagging sever.


I’ve resolved this issue. Thank you for your help!

Hi @santosfel5,

Glad that the problem is resolved now.


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