Page getting corrupted

Hi,

From the raw to rich text option the is getting corrupted, by itself it’s adding breaks. Have a look at this video. https://peakurl.com/5m2rUM and also I can’t find how to import a page that I exported from the site for your ref, find the page template file here. https://peakurl.com/hqYfGz so could you let me know how ti import it and also as per the video why it’s breaking the page and adding breaks?

I’ll add a secure note for credentials so you test it there.

Thanks

Hello @abdurrehman,

Thanks for writing to us.

To export the page as template you can use the template manager to save the page as a template and then export it. Please have a look at this doc to learn more about how to export the page as a template.

In order to help you with your concerns we need to check your settings please share the exact page URL so we can check it on end.

Thanks

You just overlooked the ticket, what you’re asking is already there. If you don’t understand then pass it to someone else who does.

Hey @abdurrehman,

I have downloaded the template and imported it to my local testing server. As soon as I save the layout template, switching between Raw and Rich Text, I can no longer replicate the issue. May I ask when you insert the text content, did you type it or have it copied from a document file and pasted in the layout?

Best Regards.