Open_basedir warning

[designbythink]

Hi

I am experiencing the same problem with Cornerstone that some others have posted:

warning: file_exists(): open_basedir restriction in effect. File(/definition.php) is not within the allowed path(s): (/usr/www/wwws/users/catalzvvxj:/usr/wwws/users/catalzvvxj:/usr/www/users/catalzvvxj:/usr/home/catalzvvxj:/usr/local/rmagic:/usr/share/php:/usr/local/lib/php:/tmp:/usr/bin:/usr/local/bin:/usr/local/share/www:/usr/www/share/www:/usr/share/misc:/dev/urandom:/var/www/php_profiler/xhgui) in /usr/www/users/catalzvvxj/wp-content/plugins/cornerstone/includes/classes/classic/elements/class-element-orchestrator.php on line 218

I got in touch with my hosting company, but they had the following to say:

The error below indicates that your website content is making use of incorrect server paths to reference certain files. We would suggest you reach out to your web developer to correct these paths to resolve the error. The correct server paths can be found in the following article: What is the open_basedir error?

They seem to suggest that these paths are written by the ‘web developer’, but I’ve never had to control any server paths with regards to Cornerstone. I don’t even know what a server path is.

How can I fix this?

[tristup]

Hi @designbythink,

Thanks for reaching out.
The mentioned issue has been already reported to our development team and they fixed it in the upcoming release. For a temporary fix, you can downgrade the PHP version of your Hosting server to the last working version or add the following code into the wp-config.php to suppress the issue for now.

define('WP_DEBUG', false);
define('WP_DEBUG_LOG', false);
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);

I would also suggest you go through the following thread on a similar topic.

Open_basedir errors

Hi everyone, We’ve corrected this and the warning will not output in the next release of Cornerstone and Pro. The warning itself is harmless and there won’t be any adverse effects on the site. Meanwhile, you can avoid seeing it by disabling WP_DEBUG or adjusting the PHP configuration as described above.

Warning (Cornerstone)

Hi @tristup We are facing the exact same issue on a few of our xTheme websites. When enabling WP Debug (true) we receive the same errors when Cornerstone is activated. Deactivating Cornerstone solves the warning but the site will not function. When disabling WP Debug (false) the site, and keep Cornerstone activated, the complete site turns white when still logged in. When logged out, the front page will works, but wp-admin is not accesible. When renaming cornerstone on FTP the wp-admin parts …

Hope it helps.
Thanks

[designbythink]

Thanks @tristup! This makes sense. As long as it doesn’t have any detrimental effect on the website I am happy to just hide the error messages until the new release.

[tristup]

Hi @designbythink,

Thanks, please let us know if need any further help.