One page always returns with "Uh Oh content failed to save"

[filipcfte]

Hi there,

On the page cfte.education/fintechcourse/ - all changes once we try to save are met with the error ‘Uh oh content failed to save’

This doesn’t occur across the site - only on this page.

What can be done about it?

[lely]

Hello Filip,

I am seeing CORS policy error on the console for the font. Let’s fix that first. Could you please try following our guide here (https://theme.co/apex/forum/t/troubleshooting-font-awesome/2002).

The root cause might be invalid html markup. Can you share wordpress credentials inside a secure note so we can investigate further? We need to check the error when you try to save.

[filipcfte]

Hi - I’m unsure by what you mean with the link you’ve sent.

I have provided you with login details in the secure note.

This ‘Uh Oh Content Failed to Save’ also occurs on “https://cfte.education/fintech-careers-job-board/” and usually this issue leads to our site having either:

1. Error establishing a database connection
2. 524 Timeout

[jade]

Hi Filip,

Based on the errors you are getting, it looks like the issue if from your website’s host.

So kindly get in touch with your hosting provider and report that you are getting the database issue on your site and that you are also getting a connection timeout.

Hope this helps.

[filipcfte]

Hi there,

This doesn’t fix the error of content failing to save though. Can you please help with this first - I sent login details via secure note for you guys to have a look

[lely]

Hi Filip,

I tried to edit some headline and save and it works for me. Can you give us details on the update you were doing? Please give us some step on how we can reproduce it. Please make sure there’s no HTML structure error on the update.