Not installing sites from cloud design

[maravelosk]

I am trying to install a site from cloud design but it initializing all the time. What can i do?

[prakash_s]

Hello Konstantinos,

Thanks for writing to us

I recommend the following troubleshooting about your demo import from Design Cloud.

1.) Increase PHP Memory Limit
2.) Increase PHP Execution Time Limit

I recommend increasing the following server settings to the specified value or larger. Please consult to your web host for all these server settings

PHP configuration recommended

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300

Recommended MySQL configuration

max_allowed_packet = 16Mb
innodb_log_file_size = 128mb

Please ask your web host to enable allow_url_fope n. The value must be On in order for your server to receive data from our server.

After all the server settings configured properly please follow these steps.

1. Temporarily disable ConvertPlus while importing the demo content.
2. After the import is done then activate it again

If it does not help you, please provide access to your site so that we can check your settings. Please create a secure note with the following info:

– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
​
To know how to create a secure note, please check this out: How The Forum Works

Hope it helps
Thanks

[maravelosk]

@prakash_s

max_input_time

I have done all the mentioned above but nothing. I am working on local server xampp. IS this fact provoking the problem?

[tristup]

Hi Konstantinos,

The Local environment can’t be the reason behind the issue. We need to access the files, to be sure on what exactly happening at your end.I would suggest you upload the files to a server and please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks