No visual display when trying to edit Pro

[agentnightingale]

I hope you can help. I am no longer able to edit pages built with Pro. I just get the Pro icon flashing but the page never displays. See screengrab. Everything is up to date.

I hope you can help.
Thanks
Sam

[marc_a]

Hi Sam,

Thanks for reaching out.

There could be a plugin or custom code that affects your website.

I recommend the following troubleshooting procedures before we investigate the settings.

1. TESTING FOR THEME RELATED ISSUE
2. TESTING FOR PLUGIN CONFLICT
3. THEME UPDATE
4. CHILD THEME
5. CSS/JS CUSTOMIZATION
6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[agentnightingale]

Thanks - I found out it was to do with Autoptimize plugin

[marc_a]

Hi @agentnightingale,

Great and You’re welcome. If you have any other concerns, feel free to reach us.

Thank you.

[agentnightingale]

Actually, I do - any idea why I have this yellow bar at the foot on my contact form?
https://www.karenizod.com/contact/

[marc_a]

Hi @agentnightingale,

It’s a bug from our theme but it’s already fix on the upcoming release. To temporarily fix the issue, please add this code in your Pro > Theme Options > CSS

.wpcf7-response-output {
   display: none;
}

Hope that helps.

Thank you.

[agentnightingale]

Thank you - a nice quick fix!

[marc_a]

You’re welcome.