hello themeco i am making new pages en when i want to see the preview i see images on the laptop but not on mobile or tablet what im i doing wrong?
Hi @poretto,
Thank you for writing in, on the desktop screen preview please inspect the Hide During Breakpoints option, and make sure those elements are not set to be hidden on small screens.
You can preview the Content Builder on small screens if you need to.
Hope it helps,
Cheers!
hello themeco this is not the problem i checked and hide during breakpoints is not enabled.! i made different screenshots from each device maybe you can now solve the problem for me
Summary
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i have this problem now on more pages also pages that i created in the past
I have the same issue. Not one of my images loads on mobile.
Do you happen to have any image optimization or caching plugin on your sites? If so, kindly make sure that the plugin is setup correctly or even try to disable the plugin.
If that is not the case, @poretto please provide us with the admin access to your site in a Secure Note so that we can check it.
@bguyader, kindly post a separate thread with the details of your site so that we can look into it.
Thank you.
Hi @poretto,
I am seeing images on mobile on that page URL:
Even when I resize the browser, the image is there .
I have randomly visit site pages and I can’t find the page you have on above screenshot. Please share that URL too so we can that page. Thank you.
https://www.la-confianza.nl/zichtbaar-vol-zelfvertrouwen/ This page is private and i can not see Some images That you see. I opened the page on my daughters Phone and i also do not see Some images you see.
I think it is a problem with iOS devices? Because on Samsung mobile I do see the images.
Hello There,
I have inspected the page and I a seeing 3 images. In your iOS device, please clear your mobile phone browser caches. Use private browsing mode and test your site again. You may also install Chrome in your iOS and test your site again.
Kindly let us know how it goes.
I dont know what you did but now i can see the images. But stil on these pages i dont.
https://www.la-confianza.nl/online-training-2/
https://www.la-confianza.nl/aanbod/. On these pages i do not see all the images. I have latest update iOS. I purched the cache from the iPad and iPhone. And i dont see them even in private modus. I installed Firefox and Chrome as browser same problem ?
Hey @poretto,
Like my colleagues, I also see the images on my iPhone so the issue could be specifically on your iPhones only. Regretfully, we don’t have the means to investigate specific iPhones and since we couldn’t see the issue on our end, we don’t have specific recommendations.
I’d just suggest that you first make sure your iOS devices and all browsers installed in it are all up to date including Safari. Also, try connecting to a different network. If this still doesn’t help, you will need to consult with a local IT person to check why your iOS devices are not showing images.
Thanks.
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