New update 2 october ISSUES!

Support
#1

The new update destroyed my navigation. Showing duplicate images and icons in the navigation!

Need fix asap!

#2

Hello @bracas,

Thank you for writing in and we’re sorry to hear that you seem to be having some issues. Regarding this particular situation, since you have not provided us with a link to review your site, there isn’t much feedback we can offer at this time, but I would suggest doing the following:

  1. Ensure that you flush all caches after any update. This includes your browser’s cache, any caching plugins you’re using on your website, et cetera.
  2. If you’re using a CDN such as CloudFlare, please make sure that you also clear any of these caches so that the CDN is “seeing” the new files and code from the update.
  3. If you’re using a child theme and have updated any functionality, you will want to compare that with the theme’s new files and ensure that your personal code is up to date.

If you do those three things at least, that should likely solve your issues as they sound mostly cache related. If you find that you’re still having issues after going through those items, please provide us with a URL so that we can take a look at things personally, as there is not much we can do without that as mentioned previously.

Thank you and we look forward to hearing from you.

#3

Sharing URL in secure note.

  1. Did it before updating and after.

  2. Yes already done and also double check speed tab and exclude domain.com/x/

  3. Could you have a look?

#4

Shared my solution here.

#5

Thank you, @bracas! Coming back to share things like this goes a long way in helping the whole community. We really appreciate it and are glad to know that things are back on track for you. :slight_smile: