New Apex doesn't allow to copy my licenses - HORRIBLE!

Holly Molly! At last! I hope Firefox gets updated soon, and that you folks manage to make it Firefox-proof! Cheers!

We’ve pushed a fix for this. Please check when you have a second and let me know if you can copy/paste now on Firefox.

Hey @kyle it’s working perfectly, thank you so much for such a “flash” solution!

You got it, brother!

On the other hand, the registered Dev Site is not accepting the license… :frowning:

" Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account."

This is the Staging version (dev.mysite.com)… I’ve changed, then changed back, but the site keeps saying the message above. Maybe your Licenses Site has some Object Caching? This uses to cause this kind of thing.

Still looking into that one. You can follow progress over here on my status report.

Hi @fabiofava,

We’ve made an adjustment to our URL matching but I’m still testing to make sure we’ve covered all the use cases. Would you mind trying to validate your site one more time? If it still doesn’t work, let me know which URLs specifically are failing for you that would help. You can use a secure note to make it private if needed. Thanks!

Manejo increíble de la situación por parte del staff, aprende de Fabio, no seas como Fabio.

Patrulla ideológica hasta aqui! Dios mio! Igual, solucionar el problema mismo… Igual si lo miras desde el inízio, empezan deciendo que no hay ningun problema y que han testeado en todos los navegadores existentes. Porfa, dejate de patrullar ideologicamente los demás @flexiones y ponte a hacer un poco de ejercício vale? No me…

Hey @alexander I’ve attempted again this morning, but it still can’t validate. All my sites just got unvalidated (previously all validated correctly). Hope a solution comes soon, and also that you can moderate the ideological patrol from some…

Hey Fabio,

I’ve forwarded your message to @alexander. Please stay tuned.

Thanks.

@fabiofava can you please add login credentials in a Secure Note? I can check your site directly which will help us get to the bottom of this.

Hey @alexander, I’m not sure if you folks have pushed some update, but fact is that a few minutes ago I’ve succesfully validated all my sites!

Thank you very much for you patience and support, cheers!

Thanks @fabiofava, glad to hear it’s working for you now.

Hey @alexander, just to let you know: at least one of my sites got Unvalidated again and I can’t validate it back. It’s a WPML site, and it loads the main language ffrom a /es/ sub-directory. I imagine this shouldn’t cause any issue since the domain is the same. But this site specifically is very erratic with Pro License

Hi @fabiofava,

Would you like me to login and take a look? Feel free to add credentials in a Secure Note.

I don’t think so, but I’m sure something is wrong. It should be able to register https://flyorganya.com/ . When I add https://flyorganya.com/es/ as “staging”, then it gets Validated. But if I remove the “staging” then it gets unvalidated again… Really weird, it was working just fine until your site’s update… Very very weird…

Hi @fabiofava,

We started enforcing that the subfolders match what is shown in your Themeco account. What I think is happening is a conflict with WPML because they are updating the site URL dynamically, which makes the install behave as a subfolder installation. We’re still looking into what we can do about this.

Hey @alexander thank you for your reply. Just FYI, it has always worked without adding /es/ to the URL, and the actual URL of the site does NOT include /es/ it’s just a WPML redirect, that should not be reflected on Apex Licenses. I’ll keep looking forward from you on that, thanks!

Hey @fabiofava,

Our new validation system now requires that the exact URL to be assigned so subfolder installs won’t work anymore unless you assign them as production or staging site. See https://theme.co/docs/problems-with-product-validation#location-issues

Thanks.