my site http://www.cgfalliance.com/ says it validates and it says "Congratulations Your site is validated."Addons are now unlocked but immediately goes back to being unvalidated.
Hello @Inazarab,
Thanks for writing in! Do you have memory caching or database caching, an internal cache system of your hosting provider? The validation works, it just not saved to your database. There could be something that is resetting it back, or the saved data doesn’t reach the database and only stayed on database cache and got cleared. This is just our assumptions, I recommend contacting your hosting provider and see if you can disable the caching on their site (not the cache plugin).
Please provide your site’s URL and admin login credentials so we can try to validate your site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
ok I think i put in a secure note
Yes it looks like it’s working thank you!
You’re welcome.
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