Hi there I posted twice in this other thread:
In it one of your staff said to open an individual thread and describe the issue and provide login details (securely) …
So my site is quaysideboard,com and what happened was this:
- I updated cornerstone the other day.
- I went to edit a page and try out the new cornerstone system.
- When I went in it looked like my old content was appearing fine.
- As a test I proceeded to add a new section with text and image element.
- I noticed that the live previews of the new things I added weren’t visible. Instead what I saw was grey boxes on everything with icons on them. No text, no image.
- I saved the page, it said “awesome” saved.
- When I went to the live site and checked this page there was nothing new on the page. I ended up repeaing this process on several other pages and posts. Same issue.
So to recap 2 major issues at play:
- Previews on new stuff in cornerstone not working.
- Saving in cornerstone does not work at all.
What I did recently was restore the site to the old version so it can load and we can update the site. Unfortunately the client cannot have their site stop working (ie. unable to update) again. So is it possible for you guys to provide a fix for us to try on our end instead of me proving login credentials?
Please help. Thanks.