I changed a site for one of my clients license to their new domain. I have it unlocked to move, changed the domain and pasted the code to the WordPress area. At the top It says: Congratulations! Your site is validated. Addons are now unlocked." Then when it refreshes it shows: Your license of Pro is not validated .". Please help.
Thanks for writing in! The license code must be assigned to your client’s URL. If you have it assigned already, you may need to check out this troubleshooting guide:
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
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