I changed a site for one of my clients license to their new domain. I have it unlocked to move, changed the domain and pasted the code to the WordPress area. At the top It says: Congratulations! Your site is validated. Addons are now unlocked." Then when it refreshes it shows: Your license of Pro is not validated .". Please help.
Hello @Kylo69,
Thanks for writing in! The license code must be assigned to your client’s URL. If you have it assigned already, you may need to check out this troubleshooting guide:
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
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