Modern sliders demo import not working in safari

Support
#1

Hi there…see here…

scroll to the bottom…I imported a demo carousel from the premium pack, it works great on the desktop, and chrome, but not so well on the iPad….see here how it is looking:

#2

Hey @logoglo,

I tested your page on an iPad Safari 14 and the slider works. What version of Safari are you using and the iOS version as well?

#3

Can you show me a screen recording of that? attached is fomr another ipad, and the settings of my ipad…

254294336_185982740367922_1681053489423413364_n
254294336_185982740367922_1681053489423413364_n2048×1536 234 KB
253840760_1021305775314197_1237382146628301175_n
253840760_1021305775314197_1237382146628301175_n768×432 20.4 KB

#4

Updated url: https://keplerrecapture.com/

#5

Hey @logoglo,

Thanks for sharing the OS details. I have replicated the issue. Just note though that you’re using an old version of Safari which WordPress does not support anymore so I’d report the issue to our development team, we cannot guarantee a fix as we only support what WordPress supports.

For now, if you have lots of website users using 5th generation iPad, you need to find another slider solution most probably a 3rd party supported plugin like Slider Revolution

Thank you for understanding.

#7

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.