Modern Events Calendar license still not activated

Support
#1

Hi, I’m aware that there have been a few threads on this so have delayed making one to see if the issue resolved itself. Unfortunately it hasn’t.

I’m on Pro 6.9.8 and updated MEC to 7.37.0 over a week ago. The pro license I need is still not activated, meaning my client isn’t able to accept bookings.

In the last thread on the topic, I saw that the “delay is usually just the cached license check waiting to refresh in the background”. Is there a way for me to force this? I have tried deactivating and reactivating the MEC plugin via the Validations page, checked for plugin conflicts etc.

Thanks in advance.

#2

Hello @ShaunCoward,

Thanks for writing to us

To help you with your concerns, we need to check your settings. Please share the admin login details. Meanwhile, I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

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Thanks

#3

Secure note added.