Mobile Menu Not Working Anymore

Mobile Menu Not Functioning. Tried disabling all plugins. Updated X and Cornerstone.


Hello @jason_halsey,

Thanks for writing in! I have checked your site and I see a JS error in the console.

Uncaught SyntaxError: Invalid or unexpected token
(index):1 Access to XMLHttpRequest at '' from origin '' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Failed to load resource: net::ERR_FAILED

It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

  • Testing for Plugin Conflict
  • Child Theme
  • CSS/JS Customization
  • Disabling Cache
  • Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: How The Forum Works


I have put this on a staging site:

I have removed the js errors and am still having the problem.

I will send you access.


I visited your website and I am not able to check it because there is a popup that needs a username and a password to enter your website, please let us know so that we can help you.

Thank you.

Sorry about that.

Hi @jason_halsey,

One last thing did you change the wp-admin to something else? because I am also not able to access this link

Thank you.

Sorry the client is using wp hide admin. I just turned it off:

Hello @jason_halsey,

Regretfully the given Wp credentials is not working for us.
Please double check.


I just reset the pw

Hi @jason_halsey,

Thank you for the credentials, please see the screenshot below, please remove that highlighted custom CSS from your Theme Options > CSS

With that generic custom CSS selector, you’re risking to affect a lot of ul element on your site.

Hope it helps,

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