Mobile Drop Down does not work

[TantraFitness]

Hello, the drop down menu for the main menu works fine on web, but it is not working on mobile. I can’t seem to get it to work. Any help would be much appreciated.

[rad]

Hi @TantraFitness,

Thanks for reaching out.

I just checked your sites in your account and the dropdown on mobile is properly working.

Would you mind providing the URL of the page where the issue is exactly happening?

Thanks!

[TantraFitness]

It’s on all pages. When you click the toggle the menu opens up, but you can’t open any of the sub-menu’s up, under About Us, Classes and Locations.

[rad]

Hi @TantraFitness,

I was checking another site due to the version. I checked the one in your screenshot and it still in old versions

Please update to the latest version, the latest version has an issue with dropdown as well, and another similar to your current issue but instead on mobile, it’s on iPad.

After updating, would you mind applying these changes to your site so we could confirm if this mobile issue is the same on the one on iPad.

1. Edit this file /wp-content/themes/x/framework/dist/js/site/x.js and replace its content with the one from here https://www.dropbox.com/s/n15ade4h8uxz482/x.js?dl=0

2. Edit a file that matches this format /wp-content/themes/x/cornerstone/assets/dist/js/site/cs.*******.js and replace its content with the one from here https://www.dropbox.com/s/kwl0rg4up5j7q6t/cs.js?dl=0

Let us know so we can further investigate.

Thanks!

[kstidham]

On the #2 item, I see no cornerstone directory as indicated in the path. Please advise.

[emlade]

Yes, please please specify again

[rad]

Hi Guys,

Sorry, was a typo error. The second path should be in /wp-content/plugins/cornerstone/assets/dist/js/site/cs.*******.js, if you’re on Pro then it should be at /wp-content/themes/pro/cornerstone/assets/dist/js/site/cs.*******.js

Hope this helps.

[emlade]

@emlade

please specify again

No, sorry. I changed both files. Nothing changed.

[emlade]

Now there are 3 Errors:

[Error] TypeError: undefined is not an object (evaluating ‘q[t][i]’)
(anonyme Funktion) (cs.2f77946.js:142:28394)
forEach
(anonyme Funktion) (cs.2f77946.js:142:28364)
forEach
B (cs.2f77946.js:142:28342)
(anonyme Funktion) (x.js:1:52594)
(anonyme Funktion) (x.js:1:1523)

And the old two ones

[rad]

Hi Keith,

That error means the file content is not replaced as the new cs.js any longer have q[t][i]. Instead, please try installing the files from here https://www.dropbox.com/sh/qjayvx117rea6b9/AAA3YPhy9SFNmU5H56-THea0a?dl=0

Make sure to clear caches too or else changes will not appear.

Thanks!

[emlade]

Hey, do you mean that I should replace the entire theme and also the plugin complete?

[rad]

Hi Keith,

Sorry for the confusion, yes, please replace your current theme and plugin from the provided download URL. You can deactivate theme and delete them, then upload the download theme and plugin.

Thanks!

[emlade]

Thanks! with the beta version of the theme and the plugin it works. Will these changes be included in the next update?
I ask, so that you can update normally again

[rad]

Hi Keith,

Yes, it will be part of the next standard update.

Thanks!

[rglohre]

Stopped working in Chrome today on our site at JulieLohre.com

What is THEMECO doing to fix it. 4 days and still no response to a MAJOR issue??

[christian]

Hey @rglohre,

Are you using the patch version Rad gave here: Mobile Drop Down does not work

Thanks.