Memory issues on Webservers by df.eu

[mazza8888]

Hi Support-Team,

I am working on a pretty advanced setup of X-Theme while encountering the “white page of dead” issue, so I went back to start and did a more basic setup for testing. (x-child is installed and active)

I simply followed https://theme.co/docs/best-practices and after done white page of dead again.

Enabled Debugging, Output debug.log >

[25-Apr-2020 10:16:56 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0
[25-Apr-2020 10:16:56 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0
[25-Apr-2020 10:17:08 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0
[25-Apr-2020 10:17:08 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0

As at this point the page is very basic I am wondering and also there is no possibilty to raise as df.eu (biggest Hoster in Germany just provides 128 MB RAM, 40 CPU-Sek.)

Could someone double check my settings? I ain’t have any more idea.

URL is https://dev.osteopathie-lechner.de/wp-admin/ (obviously without admin its showing a white page)
User/Pass by PM

[mazza8888]

ok, solved but curios… as described I followed the Best practice leading to following file tree:

find . 

framework/legacy
framework/legacy/cranium
framework/legacy/cranium/headers
framework/legacy/cranium/headers/views
framework/legacy/cranium/headers/views/global
framework/legacy/cranium/headers/views/global/_navbar.php
framework/legacy/cranium/headers/views/integrity
framework/legacy/cranium/headers/views/integrity/wp-header.php
framework/views
framework/views/integrity
framework/views/integrity/content-video.php
framework/views/integrity/global-alert.php
framework/.DS_Store

After try on error I found page rendering if content-video.php and global-alert.php are moved in framework/legacy/cranium/headers/views/integrity. Big question, is the documentation wrong or what has happend?

Now files are located this way and it seems to work

framework/
framework/legacy
framework/legacy/cranium
framework/legacy/cranium/headers
framework/legacy/cranium/headers/views
framework/legacy/cranium/headers/views/global
framework/legacy/cranium/headers/views/global/_navbar.php
framework/legacy/cranium/headers/views/integrity
framework/legacy/cranium/headers/views/integrity/content-video.php
framework/legacy/cranium/headers/views/integrity/wp-header.php
framework/legacy/cranium/headers/views/integrity/global-alert.php
framework/views
framework/views/integrity
framework/.DS_Store

[ruenel]

Hey Marion,

Thanks for writing in! We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!

Meanwhile, the files were in the correct locations. The content-video.php file is located in: framework/views/integrity/ I am not sure how or what is your custom modification which made it work when placed in framework/legacy/cranium/headers/views/integrity/. Anyways, since it is working already then you do not have to worry a thing.

Best Regards.