Trying to transfer my license to a different site and haven’t had any luck with. What’s the best way to do this?
Thanks for writing in!
To validate X properly, please do the following:
1] Please login to your account and assign the license (https://theme.co/apex/licenses). You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
2] Go back to X > Validation again, and insert the license code.
If you had used the licensed code in another site, as long as you have assign the license code to a url already, you should be able to validate it.
And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://theme.co/apex/forum/t/setup-product-validation/55
I went through those steps and still have no luck with it working. It says that the license isn’t valid.
Please make sure that you are validating through X > Validate in the admin section and not the Cornerstone validation.
To verify this, if you are seeing this in the admin,
then you will have to make sure that X is activated on your site then validate it.
Please also try deactivating all the plugins when validating.
If you already have X active, please post the license key in a Secure Note that you are using so that we can check.
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