Lazy loading logo

Hi there,

Is there somewhere we can specify some of the main top images on our site to NOT lazy load?
Or can we change the image alt text color so we don’t see that before the images load?

There’s a micro second delay and in the header of our new pro site we see all the Alt Text for the images before they finish loading - would be nice to either hide them or have these 3 main images load faster (not lazy?)

Thank you
Dee

Hello @Deesign,

Thanks for writing to us.

Regretfully there is no option for it, but you can achieve it through the plugin. You can also learn more about lazy loading by reading this article. Please note that we don’t provide any third-party plugin support. It is out of the support scope.

Thanks for understanding

Thank you @prakash_s

Is the lazy loading coming from Pro?

Dee

Hey Dee,

No. None of our products offer a lazy loading feature. It could just be that your images’ file size are so big it takes a bit of time to download.

Try compressing your images. Just note that we do not provide assistance for website optimization. That work is beyond our theme support.

Thank you for understanding.

Thank you @christian - appreciate the confirmation.

The file is a small logo 12kb - and the inspector show an image tag that says loading =“lazy”
<img src=“x” alt=“logo” loading=“lazy” width=“100” height=“172.5”>

Is this coming from a plugin or part of wp then?
I’ve never had this issue on any of the X sites we’ve made but now in Pro it’s an issue.

Hello @Deesign,

Please check if you have installed Jetpack plugin or any other 3rd party plugin that has a lazyLoad feature. To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Regards.

Thank you @ruenel - no Jetpack installed and none of the other plugins seem to have a lazyload feature.
Login attached, hoping for some direction to at least allow the small logos in the header to load without seeing ‘image’ first.

Hey Dee,

Regarding your previously reply, thank you for clarifying. That is coming from WP. You can learn more here https://make.wordpress.org/core/2020/07/14/lazy-loading-images-in-5-5/

Regretfully, we can’t stop that without custom development which is beyond the scope of our theme support.

Your images, even with that lazyload attribute from WP, loads fast on my end though. I don’t see any alt text so what you’re experiencing could only be a network issue between your ISP and your web host.

I’m sorry but there is nothing we can do for this case as this is not a theme issue.

Thank you for understanding.

Thank you Christian - I understand.
Can you recommend any plugins that give control over visible image alt text?

Hi Dee,

That alt text showing issue might be an isolated issue on your end, I can not replicate that on my end, alt text only shows up if the browser for some reason can not access the Image source, which is not true in this case, your image is pretty much accessible. Try testing it on a different Network or computer and see if the alt text issue exists. I would not recommend removing the alt text either as it plays a part in SEO and Accessibility.

If anything, please focus on improving the performance of the site so it will load faster.

Hope it helps,
Cheers!