Good morning,
I have a problem with the woocommerce product archive page.
When I look at my site and access the shop page, no product appears.
When I go to the product categories, the same layout works perfectly and shows me the products concerned.
I didn’t make any changes, except for the updates, and everything worked very well before.
Could you tell me the solution to consider to solve this defect?
Thank you in advance.
Hello @Richardz,
Thanks for writing to us.
To help you with your concerns, we need to check your settings, I would request you please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details
You can find the Secure Note button at the bottom of your posts
Thanks
It’s done! Looking forward to your return, thank you in advance 
Hey Richard,
I have checked the Layout Builder, and I am only seeing this:
The custom archive layout seems to be missing. If the layout was accidentally removed or deleted, please revert to your site backup for the previous hours or day. There should be a backup feature in your hosting provider. You may need their assistance to get to it.
Best Regards.
Hello @ruenel,
It’s very strange because the layout for the shop has not been deleted by me.
Nevertheless, I restored a backup of my site from 3 days ago. My archive page reappears and everything works well.
As soon as I do the last update for WooCommerce, my archive page is still present but does not work properly on the site: the layout appears but with no product inside!
There is therefore probably a compatibility problem with the latest version of woocommerce.
A solution to share with me?
Hi Richard,
I tried to investigate it again, but unfortunately, the previously given credeentials are not working. Can you please check and reshare it.
Thanks
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