I have recently updated and ticker has stopped working!
Does anyone else still use TICKER??
Yes, I have switched off all plugins.
If it’s just me fair enough … is anyone else getting this problem???
It will save so much time to let me know of the problem… CHEERS
Hello John,
Thank for writing in! After making the updates, you must clear all your plugin caches first before testing the site again. Perhaps this will help:
You can also check this and do some basic troubleshooting:
If nothing is helping, we would love to investigate your site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
If you are referring to the Classic Counter elements, there is a known bug with the latest release. We recommend that you edit your page and use the new Counter element instead. You can check out this documentation:
Best Regards.
I have now even created a new blank site with just X and Cornerstone… Ticker does not run!!!
Please, this is just broke. Can someone please check this issue and not send me all around the block.
Can you show me this update with ticker working please?
Hello John,
To better assist you with your issue, it is best that you provide us the URL of the page with the Ticker element that you are referring to. Create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Thank you in advance.
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