Issues with ConvertPlus - content disappears

hi there,
i have 3 slide-ins configured in convertplus.
but when i save the slider with new content it is visible (just some text) also on the published website: https://therapieinhamburg.de/die-therapeuten/dr-med-steffen-juetting-hamburg/
but when i want to edit the slider/text nothing is there. just the close button and a black “subscribe” button.
is this a known problem or do i have to buy the thing?
thanks a lot! kai

Hello Kai,

Thanks for writing to us.

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details. Meanwhile, I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

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Thanks