Issues with Amelia plug-in

[SomethingWonderful]

Hi guys,

We have an issue with the Amelia bookings calendar rendering on pages built with Pro. I can’t find any errors that are highlighting the issue. We’ve disabled plug-ins etc.

Worth noting that it only works in pages that have been built with Pro. Their own template page works ok and it works within posts using the WP editor.

Any ideas would be appreciated.

https://smhf.org.uk/appointments-test/

Many thanks,

Steve

[tristup]

Hi Steve,

Thanks for reaching out.
We have not tested the said plugin and have never been reported with the conflict you are talking about. Although it is a 3rd party plugin issue, we are still curious to know the reason behind that. Please note that we do not guarantee a fix nor compatibility for conflicting code.
I would suggest you troubleshoot the following common issue to recognize the reason behind

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization

I would suggest you activate any default theme like TwentyTwenty and check if that issue exists. If it exists, please contact the Plugin Author on this case.
If the issue persists with only our updated parent theme, I would request you share the login credentials of your site in a secure note to investigate.
Please include the following details:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Alternatively, you can try using one of the bundled plugins available with the theme named Moder Event Calendar for similar purposes.

Themeco Doc: https://theme.co/docs/modern-events-calendar
Offical Doc: https://webnus.net/dox/modern-events-calendar/

Thanks

[SomethingWonderful]

Hi Tristup,

Solved it. There’s a new option in the plug-in.

Amelia > Settings > Activation then turn on the slider “Load Entities”.

Many thanks and I hope this reply might help others.

Best wishes,

Steve

[marc_a]

Hi Steve,

We’re glad that you’re able to figure it out! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.