Issue with mp4 graphic

Hello, I am using two very short (5sec) mp4 graphics on this page. But having an issue with them working properly. Originally I did the following:

When I do it this way it shows up fine on Safari and mobile. But in chrome it shows up as a broken image. Is there a way to get this to work on Chrome too?

I also tried using Classic Video Player, which is how it is setup right now. It seems to work okay on Safari (doesn’t always load the bottom graphic though), but on Chrome you have to click on the image to get it working (for the arrows to show up).

Would you be able to advise which element I can use so that the videos work on all platforms?

Hi Rachel,

Please use the v2 video element. Then please try to enable Autoplay option:

Hope this helps.

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