Issue with mobile view after update

Support
#1

Hi,

After my recent update, the mobile view of my websites seem to be broken. Please see the video attached in secure message.
The sections and column is no longer optimised for mobile view, as the section/columns appear side by side, instead of being one below the other, as it was previously when viewing the sites via mobile.

Also, there seems to be a horizontal scroll bar as while scrolling down, you can also scroll left to right as well. Could you please get rid of it so it only has a vertical scroll?

#2

Hello @Nalwi,

Thanks for writing in! Please edit your page and double your Layout Template settings in your Row element settings.

Screen Shot 2022-03-25 at 11.06.27 AM
Screen Shot 2022-03-25 at 11.06.27 AM1500×1596 219 KB

You can click on the “Template” keyword to launch the Responsive Element Styling. If you are not familiar with this setting yet, please check out this documentation first:

Best Regards.

#3

Hi @ruenel,

Sorry could you please explain this a bit more? I am still a bit confused and the instructions are also confusing. I would just like for the mobile view to be optimised for mobile, instead the section columns for the 1st main section looks like its split horizontally. The expected view on mobile is that it should be that the font should be resized and it should be vertical; one after the other.

#4

Hi @ruenel,

The Responsive Styling option gives you the settings which help you set different values for different breakpoints as shown in my colleague’s post. Now you can set the Text font sizes or column structure whatever you want for that specific breakpoint. I would request you go through the link provided by my colleague once, which explains the settings and attributes.

Hope it helps.
Thanks

#5

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