Issue when creating posts? Plugin issues? Yoast SEO/Readability constantly spinning?

[jamiepen97]

So when I am editing or adding a new post my Yoast SEO and readability is not available. Also, below the editor is the Yoast info, the SEO and Readability area has a constantly spinning (loading) circle. See photos:

and the not available for new posts I create, current posts have this info but still spin:

Furthermore, I have been getting these error messages of different plugins and I have deactivated and activated… nothings fixed it what should I do?

Here is an error of the plugins photo:

but I feel something is making a bunch of these plugins not work? This error happens for more than just this plugin and I deactivated all until these were gone but Yoast and other plugins still are not loading. Idk, i look forward to the help !

[ruenel]

Hello Jamie,

Thanks for writing in! Yoast SEO can now read the Cornerstone contents well. Please check the improvement in our Changelog.

Please ensure that everything is up to date according to our version compatibility list at https://theme.co/docs/version-compatibility. Please follow the best practices when updating your theme and plugins. See https://theme.co/docs/how-to-update for more details.

Also, contact Yoast SEO support to learn how to reanalyze the page’s content. We also suggest that you add a new page/post with some sample content and test the case, as that is what we are going to do for testing. It might be the case, that the page/post in question used old elements of some kind. You will need to use the new headline ad text elements.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support

Best Regards.

[jamiepen97]

Yoast has found an issue with the site. My url has no https or http anymore after adding a SSL.

Also, they said:
“We logged into your site and were able to verify the issue. We see that there are several Javascript errors on the site that could be causing this. We believe these errors are caused due to misconfigured site URL settings. See attached image for reference.
The URLs do not have any protocol (http:// or https://) settings.

Before you change this, we recommend that you perform a full site backup for safety reasons.”

What should i do? thanks so much

[ruenel]

Hello Jamie,

Have you added any SSL plugin? Kindly temporarily deactivate that plugin and test your site again. If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support

Best Regards.

[jamiepen97]

Hi I put together the secure note. I also contacted the people who installed the SSL and asked if they could remove it ?

[ruenel]

Hello Jamie,

It looks like that your SSL was not properly installed or set up. Please edit your .htaccess and add this:

# BEGIN rlrssslReallySimpleSSL rsssl_version[3.3.3]
<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTPS} !=on [NC]
RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/
RewriteRule ^(.*)$ https://%{HTTP_HOST}/$1 [R=301,L]
</IfModule>
# END rlrssslReallySimpleSSL

This was taken from Really Simple SSL plugin which I have installed to test your SSL. It found an issue and it has suggested to add the code above. Your SSL setting has caused some issues including the Yoast SEO and the Cornerstone editor not properly working as well. This article should be able to help you troubleshoot more about your SSL settings:

• https://really-simple-ssl.com/knowledge-base/how-to-check-if-the-mixed-content-fixer-is-active/

Kindly let us know how it goes.

[jamiepen97]

here is whats happening:

Only when trying to log into wordpress, the website is still live

[ruenel]

Hello Jamie,

Please provide us with your FTP details so that we can access your .htaccess. We will investigate and resolve the issue for you. Please create a secure note and insert the FTP details. To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

[christopher]

Hi Jamie,

As much as we would love to help you with this matter, it seems to be not related to our product. To test and see if it is related to our product or not, please kindly change the theme of your website to something other than X and test.

If the problem persist, this should be something that you need to hire a developer to debug.

Thank you for your understanding.