On the newly launched https://newdirectionfertility.com, none of the images are showing up on mobile. They look perfect on desktop. They’re not hidden on mobile, that’s not the problem. They literally don’t load. What could be wrong?
Thanks for writing in!
It looks like that you haven’t configured your SSL certificate correctly. Please go to your WordPress dashboard’s Settings > General and make sure that the Site URL and WordPress Address URL are not using
http because this is preventing the images not to display on your mobile phone.
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
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– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
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