Image source button doesn't work in X-child theme

I try to add an image to my Intro page but Image source button doesn’t work when i click . it seem nothing happen. Is this a common problem?

WP: 5.6.1
X-child theme: 1.0.0
X theme: 8.1.5

Hello @tampham01,

Thanks for writing to us

I checked the Image Element on my local test development site and it is working fine at my end. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache
  5. Child Theme

If none of those work, please send your details in a secure note so that we can investigate your settings. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts


Hello @prakash_s
Thank you for your support
I reinstalled theme and It works.

Glad to hear that, Tam!

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