Image loading 2x

fbrugger · February 17, 2025, 12:33pm

Hi there

On this website https://silk-touch.ch/ I use a lot of backround images with fade-in effects. If I browse this website on my iPhone 16, it seems that all the images are loading two times. The images fade in, then disappear for a fragment of a second and then appear again. This was never the case before, as I tested the whole website also on my mobile phone. On my desktop computer and laptop, I don’t have this issue.
Can you replicate this issue on your mobile and what could be the case for this problem?

Thank you very much for your help!

Kind regards,
Felix

Ismael · February 17, 2025, 2:40pm

Hello Felix,

Thanks for writing in.

We were not able to reproduce the issue on a browser device emulator. Unfortunately, we don’t have access to an iPhone 16. Would you mind providing a screenshot or a short clip of the image issue?

Best regards.

fbrugger · February 17, 2025, 3:42pm

Hello Ismael

Thank you very much for your reply. Here is the link to the screencapture of my iPhone 16:

Thank you very much for looking into this.

Kind regards,
Felix

fbrugger · February 17, 2025, 3:44pm

…I think it is not only the images, the colored areas with the text also flicker several times.

Thanks again,
Felix

marc_a · February 17, 2025, 5:42pm

Hey Felix,

I tried to check your website on an iPhone device but couldn’t replicate the issue. Please try to clear your browser cache or use incognito mode to test it.

Thank you.

fbrugger · February 19, 2025, 1:44pm

Hi Marc

Thank you very much for your reply. Please check this page for better recognising the issue:

Thank you very much for your help!

Kind regards,
Felix

ruenel · February 20, 2025, 3:18am

Hello Fleix,

It seems that both the Row and Column has the same effects. Please provide us with your WP credentials so we can check your element Effects settings. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

fbrugger · February 20, 2025, 8:46am

Hi Ruenel

Thank you very much for looking into this. Here are the login information to my developement page, where you can make changes:

ruenel · February 21, 2025, 2:41am

Hey Felix,

This is what I am talking about:

The Row element inside the Column element has Effects while the container also has the Effects. Disable the Effect in the Row element instead.

Thanks.