I just updated and my website is a mess now, please help

I just updated my website https://soundproofxl.com/ to latest X theme version, now it’s complete mess. Please help

Hello @kanishkasutrave,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts


Thank you for the information. I resolved the issue. It was due to an incompatible cornerstone version. Since I modified the child theme using “Theme options”, which was not available when I updated the X theme version. Then I saw “Cornerstone” plugin requiring an update, after which I was able to see everything fine and even better. Thank you for your awesome theme and service.

Hello @kanishkasutrave,

Glad that we were able to help you. Please feel free to open a new thread if you have any more concerns.


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